Nuffield Health Chislehurst Fitness & Wellbeing Gym

I have been going to Nuffield health in chislehurst for a year now. As soon as I joined they increased my monthly payment and the steam room broke and was not accessible for over 2 months.What I liked the most was the spa as I have sinus issues and I really benefit from sauna and steam room but also I like to relax in the jacuzzi after some work out. Shame that they now closed the jacuzzi because of the energy prices increase - although we are paying the same - until spring time!The other thing that I enjoy is the fact that is quiet there are no kids, however it is getting quite busy and it’s very difficult to find a mat to do your exercises, in fact, I do some at home before I go there just to avoid the stress of having to find a spot.Classes are good - I love dance on Thursdays - and also opening times. It gives you the chance to find something you like as well as go at the time that is most convenient for you.There is a small caffe open until 5 and parking space is always available.I really hope they don’t close the spa or I will cancel my membership. For now, I will carry on.

The club is OK. I visit on a day pass occasionally to use the pool facilities. The gym itself is extremely dated and below standard. Anytime Fitness has superior equipment for actually working out with weights and cardio. The pool area and spa is nice but isn’t really luxury - mould in the grouting everywhere, slippery floor, etc.

Lovely facilities, great pool, sauna, steam room and really nice knowledgeable staff!

Friendly staff, but this place is in dire need of an upgrade, and could be so much better. Jacuzzi still not working after months. Tired walls and paint peeling. Pot holes at the entrance when drive in. If you are charging people a high rate each month at least make it look more presentable. Nice pool though

Good range of equipment but is quite dated. (The seat padding has sunk on some weight machines) gym area can feel stuffy when air con isn't on. Pool area is good. Big jacuzzi. There are some changing cubicles with broken locks since last year which haven't yet been fixed. You'd expect better if this is classed as a 'Tier 1' gym and charging £80 - 100 a month. It's not the worst gym in the world by any means but could be better.UPDATE: They have now closed the jacuzzi indefinitely as it cost them too much to run with the energy bills but instead of having this reflected in the monthly fee, they actually increased the price of their memberships. So pay more and get less. I have now left.

This place has slowly gone down hill, they have gotten some new staff who are friendly and still some bad ones the lady at the front I think her name is Tara is not helpful. I would say have a look at other gyms with better equipment and service.

Lovely staff, but the place is sorely dated. You’re greeted by giant potholes. Paid £15 for the privilege of a pass with the intention of using the jacuzzi, only for it not to be working (wasn’t informed though there is a sign).Went swimming instead. The wet shorts drying machine is also out of order, and drinking fountain was taped up. So had to drive home sitting on a towel. The shared sauna had a strange smell and rainfall shower wouldn’t go hot on the hot setting (regardless of how long it was run for). Not what I’d expect from any premium gym, let alone one at c. £100/mo. Didn’t check the gym so can’t speak of it.

Same gym as it was 10 years ago which has been rundown, all the facilities are old and very basic to today's equipment. Everything you use or touch falls apart. In the locker room a toilet is always broke, multiple showers not working, all the showers are dirty and mouldy, I used a water fountain and it fell off the wall. Out of 4 water fountains in the gym one is working with warm water. The gym has very basic equipment, a £20 month gym has better facilities. The gym staff when training leave equipment everywhere, great etiquette set.I joined back to this gym for the jacuzzi pool, which has been shutdown so they can save money and you dont, I was not told this when signing back up. Overall if you want your pants pull down for £100 month this is the gym you. I went in today for a swim, the pool was closed, a toilet broken, two sinks out of use 3 water fountains broke, no Aircon a cheap fan instead and a sauna. Joke of a club.

What can I say, I've been a member for over 2 years and originally I loved the vibe of the club as it's tucked into a local woodland just off the Sidcup Bypass. This really could be the ideal location to come to work out and most importantly to relax if the gym could get the basics right.I have had my fair share of run-in with the staff over the last 2 years, most are extremely polite but god forbid you bring up any issues. You'll normally have a manager jump right down your neck plus if you complain to HQ they just send it back to the club to deal with so nothing gets resolved.After the covid period the gym staff were still obsessed with protocols and regularly abused COSHH regulations by leaving harmful chemicals lying around the site for members to clean down machines.When I complained about this I was made to feel like I was the one with the problem. Staff even used to put anti-foamer in the spa pool while guests were bathing in the water, ridiculous.Now onto the spa....I loved this spa, the jacuzzi was great for my mental health and the power jet was perfect for any muscle pain after workouts. Taking away the jacuzzi was the single most painful part of the last 2 years for me.At first it was about saving money and then the truth came out last week about the company pushing for net zero by 2030.Woke businesses don't get my money and the fact that they didn't offer a reduction in the membership showed that this was definitely a 'don't like it then leave' move.While I was at the club on the last day of Feb the staff were told to offer member cancellations and they tried to tell me I'd need to pay another month. I cancelled my DD instead.They informed the membership just 24 hours before our banks would have been locked in for another pay run on our accounts.This has been handled very poorly by Nuffield and sadly as much as this gym has a lot of potential, they really need to give it some love.It's not a £80-£100 a month gym, it's a pound shop David Lloyd.

Had an awful experience where a staff member shouted at me across the reception, before I was entering a class. I had signed in, changed, then went to put my clothes in the car and when returned was questioned about signing in. The staff member answered back in such a rude manner, when I had done nothing wrong. She then proceeded to shout at me! Gave me such anxiety about going back in that gym. I went into my class crying and have never been back. Appalling customer service. Facilities are dated and there are constant issues with the hot water.