Laser hair removal service

To say that I feel that I have been robbed is an understatement, and using my size as an excuse to charge more is very rude and unprofessional. Was initially quoted £90 but had to pay £40 deposit which I accepted. During the waxing I must admit I was treated well considering the nature of the waxing, but was told it may be a good idea to have bit of hair on my abdomen waxed, and a bit of extra hair in my intimate area waxed, which I was advised would cost a little bit more. Judging by the prices on her price list I was OK with this (although thought the Hollywood should deal with front and back). When it came to paying I was told we would have to pay an extra £120 on top of the £40 deposit I paid. I didn't say anything at the time as didn't want to create a scene in front of my dad and husband and was in a state of shock. My husband has since questioned the costs as down south for what I had done the prices are a lot cheaper (regardless of a person's size _ I am an 18),. My husband was told that we had agreed to extra works prior, and also she said that because I was a bigger lady it was more difficult to get in to areas and was a big job. I did agree prior to the extra work (which was not a lot) not realising the charge would be an extra £120 more for literally a couple of extra wax strips, and using my size as an excuse to charge more is very crafty/snakey.I followed all the instructions that she gave to make her job easier, so my size should not have come in to it. To add insult to injury I still have quite a few hairs that were missed. The price guide on her website is also out of date so I will be seeking advise as I'm sure she has not complied with trading standards regulations.I'm so upset, I feel like I have not got my monies worth, and I have been robbed and insulted. I will make sure that all I know in Stoke On Trent know about this place.

Amazing salon! Rosie is an absolute perfectionist, always come away 100% happy with the service. Apart from being so good at what she does she is so friendly making me always feel comfortable in her hands. Highly recommend. Thanks Rosie & So ! x

They do good job for threading eyebrows but don’t wash or sanitise their hands before. It’s unhygienic and leads to spots. I wish they cared more about hygiene, I’d still come here if they did

I have been a loyal customer of Be Stunning for multiple years and I cannot imagine entrusting anyone else to perform my beauty treatments. The salon consistently provides exceptional services using top-of-the-line products that are customised to my specific requirements.Evgeniya's expertise and professionalism are truly unparalleled.I would highly recommend this salon.

One of the best facials, I've had. The lady was so nice and understanding to my sensitive skin. The whole treatment felt amazing and I'd recommend to others. And I'll be returning again as well... 10/10

Staff is very friendly, but since last treatment I noticed that the the space is not very clean or at least it is not cleaned daily. Today I went first time in the morning and I was very disappointed with the condition of the wash hand basin which was extremely dirty, this is not hygienic, I wonder what are the standards of this place, it looks like the basin was not cleaned in months. It was very dirty with yellow stains, s small dead fly sticked to the basin, the drain was blocked with rubish. I do not recommend this place because I think it does not have any infection control protocols that will avoid people getting bacteria and infections. Please be careful! Apologies for the photos, they are a bit disgusting.

Jay is amazing ! I was so nervous the first time I had Botox but Jay, without any pressure reassured me. Once I saw the results of her work there was no stopping me. She keeps me looking very natural and makes me confident. Would highly recommend.

I have received various treatments from Lulu through the last year and she is a therapist.Friendly, efficient and highly efficient - can’t recommend her highly enough.

Lovely friendly place very experienced in what they do

Just been for my second session of hair removal with Danielle and I’ve been so amazed with how incredible the results were after one session on my bikini line that I’ve added my armpits this time round too!I’ve always had such a sore reaction when shaving and this is totally a life changing experience for me.One very happy client right here.If you are in the same boat as me and shaving always gives you a sore rash I couldn’t recommend this enough.Thank you so much Danielle can’t wait to see my next results ❤️