Public Works Department

RE: Employment Tribunal Case 2204624/2020 ALI V HMRCTribunals are held on 2nd floorDeniese is a rubbish clerk and OCS security need to be reminded to treat members of public with respectMy advice to the public will be spend more time in the public hearings to acclimatise to the court rooms in public hearings

Many thanks to the building control office staff who were very helpful especially in retrieving a wrong payment cheque i had sent. Well done.

What idiot closes the Mancunian Way for 2 days on a Monday, busiest road in Manchester, for line painting, use your brains, u could of done this at night, you have gridlocked the whole city, time someone gave u a severe warning or maybe the sack

what a joke driving on major trunking roads are at the moment . I only drove to luton went through 8 sets of road works rows and rows of traffic cones serving no purpose whats so ever. thayve ever started leaving them out on the hard shoulder ready for the next upset. what really get are backs up is when no one is working there all night just one blok asleep in lane three the a1 is the same north thayve even dumped a camara van there when you get diverted through cattrick village.the problem is no ones policeing these lunatics thay do what thay like when thay like. I make no wounder HGV drivers are in short demand there fed up with the roadworks on a night.

As far as treatment plants go....... it is one.

Despite being short on resources, like every department in Local government, the staff when they can't answer the phone, reliably call back, if you leave a message and sometimes from a missed call, and still offer a next day site inspection. I have found the office staff to be courteous and knowledgeable in all my enquiries and giving me accurate advice and lead times. Great work in these tough times. Agent/Builder.

Don't expect a fair hearing here ... unless you are a public body.During 2013 I submitted two complaints to the SPSO (Care Inspectorate, NHS Lothian). Neither were upheld. In 2014-2017 I submitted further complaints, none of which have been upheld except on the most trivial points.The method of investigation in both cases was to write to the organisation complained about, and then take the organisation's response as the definitive account of events. The evidence which I submitted was disregarded, even though this proved the organisation's version was incorrect. The organisation did not even deny what I claimed, it simply ignored it. Because it provided no confirmation, the SPSO concluded that there was no evidence that the events I complained about actually happened.I appealed against both 2013 decisions, and received decisions from the Ombudsman (Jim Martin) on 30 January and 5 February 2014. Although I had shown beyond reasonable doubt that the NHS was in breach of its own policies, that the SPSO investigator relied on erroneous claims by NHS Lothian in arriving at his decision, and that the Care Inspectorate ignored the whole of my evidence contrary to the Ombudsman's own Principle that all relevant evidence should be considered, Mr Martin dismissed my appeals.For example, I complained that the NHS had unreasonably excluded me from involvement in decisions about my mother's rehabilitation after a hip fracture. Having advanced dementia she was deemed incompetent to make her own decisions, and her wish that I should speak for her was ignored. The NHS decided unilaterally that she should not be allowed to regain mobility. It said that it was preferable to involve me in decision-making because it was essential to explore different viewpoints, but it was necessary to exclude me because I did not agree with the views of the psychiatrist in charge of my mother's care. Mr Martin decided that was reasonable!This is officially the last stop for complaints against public bodies in Scotland, unless you are wealthy enough to afford Judicial Review and had the foresight to lodge your case within 3 months of the events. Getting a fair hearing at the SPSO is like getting blood out of a stone. Mr Martin does not practice what he preaches. He ignored his own Statement of Complaints Handling Principles.

I work here

They are not even worth one star they cover up complaints against Edinburgh council and their base is housed next to the council. they hide everything illegal that’s going on when it’s brought to their attention they are completely corrupt not fit for purpose they don’t serve the general public they need closed down immediately as they serve no use for the majority of honest people the vulnerable have no chance of help if you are well off they might help you if you know what I mean they are a complete farce the system is a farce and completely broken.

I would give this organization zero stars if I could. If you want justice for yourself don't bother going to them. I have been fighting medical issues for twenty three years now. Never have the SPSO found in my favour even though other doctors have been shocked by what has happened to me. It is my opinion that because the SPSO are semi legal if they found in your favour you can then sue who you are complaining about. My last complaint resulted in another woman's complaint being intertwined with mine and I also received her letters therefore the SPSO breached the Data Protection Act. Very, very unprofessional.